General
What is PrintIntegrator?
PrintIntegrator is all-in-one web-to-print software on a flat $19/month. It plugs into Odoo, Shopify, or WooCommerce and gives your customers an in-browser designer that produces print-ready files. Behind the storefront it ships orders, jobs, and billing to your back office.
Where it differs from per-order SaaS competitors: one flat $19/month with no per-order commission and no per-seat fees, and on Enterprise we hand over source code.
Who uses PrintIntegrator?
Commercial print shops, apparel/DTG businesses, promotional product distributors, signage and large-format printers, photo book publishers, packaging converters, and trade printers serving resellers. We have customers in 74 countries.
Can I self-host, or do you host it?
Both, depending on plan. The Professional plan runs on our managed cloud — included in the $19/month, with nothing for you to operate. Enterprise can self-host on your own infrastructure — AWS, GCP, Azure, on-prem, anywhere Docker runs.
Most customers start on managed cloud and move self-hosted on Enterprise once they need data residency or full control.
How long does deployment take?
Typical timelines: 2 weeks for Shopify (plugin install + theme integration), 3-4 weeks for WooCommerce (plugin + WordPress configuration), 6-8 weeks for Odoo (full ERP + storefront + designer integration).
Enterprise builds with custom integrations run longer; we scope each one separately.
Can I run multiple storefronts on one plan?
Yes. The Professional plan supports unlimited storefronts under one parent brand at the flat $19/month. Enterprise supports multi-tenant deployments where each storefront is a separate brand or business unit.
Each storefront can have its own theme, product catalog, currency, and language while sharing the designer and admin.
Can you migrate from another platform?
Yes. We've migrated customers off Printify, Zakeke, Customily, Pixelixe, Design'N'Buy, and in-house tools. Migration includes product catalog, customer accounts, design templates, and historical orders.
We charge a fixed-bid migration fee that depends on the source platform; expect $2,500 to $10,000 for typical migrations.
Does it support multiple languages and currencies?
Yes. The storefront and designer ship with 14 languages out of the box (English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Arabic, Hindi, Japanese, Chinese-Simplified, Chinese-Traditional, Russian). Additional languages are a translation drop-in.
Currency is set per-storefront; we support all ISO 4217 currencies.
What file formats can customers upload?
Customer uploads: JPG, PNG, SVG, PDF, AI, EPS, PSD, TIFF, BMP, GIF. Preflight runs automatically on upload — checks resolution, color mode, embedded fonts, and bleed.
Output formats (what your press receives): print-ready PDF/X-1a, PDF/X-4, TIFF, or PNG depending on your press requirements.
Pricing & licensing
How much does PrintIntegrator cost?
One flat plan: the Professional plan is $19/month (or $190/year — two months free). It includes unlimited storefronts, products, orders, and users, plus the full ERP, AI design tools, and 3D preview.
There's a 15-day free trial (no credit card) and a custom Enterprise plan from $199/month for teams that need on-premise hosting, white-label, or dedicated support.
Are there per-order or per-product fees?
No. Zero per-order, per-product, per-design, per-seat, or per-storefront fees. The $19/month covers unlimited use.
This is the central difference between PrintIntegrator and per-order tools like Printify or per-seat personalizers like Zakeke and Customily — their cost scales with your revenue; ours is flat no matter how much you sell.
What's included in the $19/month plan?
Everything: unlimited storefronts, products, users, and orders; the in-browser designer with the full AI suite (mockups, background removal, enhancement, translation); advanced 3D preview; variable data printing; marketing asset management; 500+ templates and themes; multi-language and multi-currency; all payment integrations; and full REST API access — all backed by a 99.9% uptime SLA.
The full ERP (CRM, inventory, manufacturing, accounting, invoicing) is included in the same system, not a separate product.
Is there a free trial?
Yes — 15 days, no credit card required. You get the full platform with unlimited storefronts, products, and users so you can build and explore everything before committing.
The only thing disabled during the trial is checkout (you can't sell to customers yet). Upgrade to Professional any time to enable checkout and start selling.
Monthly or annual billing?
Both. Professional is $19/month billed monthly, or $190/year billed annually — which works out to two months free versus paying month-to-month.
You can switch between monthly and annual at any time, and cancel whenever you like.
What payment methods do you accept?
Card payments (Stripe), plus regional options including Razorpay, PayPal, and PayU. Enterprise accounts can pay by invoice with Net-30 or Net-60 terms, in USD, EUR, GBP, or INR.
What does the Enterprise plan add?
Enterprise starts at $199/month (custom, typically $199–$499 depending on requirements) and adds everything teams at scale need: a dedicated server (on-premise or private cloud), full white-label (your logo, domain, and colors), a dedicated account manager with a 1-hour support SLA, a dedicated implementation and training team, a priority custom-development queue, advanced brand governance, and a 99.99% uptime SLA.
Enterprise contracts are typically 2–3 years with volume discounts of 15–30% and Net-30/Net-60 invoice billing.
What is your refund policy?
If we cannot deploy the platform to your stack within the agreed scope, we refund 100% of the license fee. After successful deployment, the license is non-refundable because it's a one-time purchase, not a subscription.
Full terms live in our refund policy.
Do you offer discounts?
Annual billing on Professional saves you two months (pay $190/year instead of $228). Enterprise annual contracts get volume discounts of 15–30% depending on commitment.
We don't run flash sales or holiday discounts — the list price is the price.
Odoo edition
Which Odoo version does it support?
Odoo 16, 17, and 18 — Community and Enterprise editions. We're an Odoo Gold Partner, so we track the official release cycle. We deprecate support for the oldest supported version 12 months after a new major release ships.
Do I need Odoo eCommerce module?
Yes — PrintIntegrator for Odoo extends the eCommerce module rather than replacing it. You'll need Odoo Website + eCommerce installed. The PrintIntegrator install handles the rest.
If you already run Odoo for ERP without eCommerce, we'll install the eCommerce module as part of the deployment.
Will it work with my existing Odoo customizations?
Almost certainly. We install PrintIntegrator as a clean module that hooks into standard Odoo events — order creation, invoice posting, stock movements. We don't patch core. During scoping we review your existing customizations and flag any conflicts.
Does it integrate with Odoo MRP for print production?
Yes. Each personalized order generates a production order in Odoo MRP with the print-ready file attached. Work centers, bill of materials, and routing all behave like a standard MRP flow — your operators see jobs in the same kanban they already use.
Does it support Odoo multi-company?
Yes. Each storefront can map to a different Odoo company, and revenue/cost accounting follows the standard Odoo multi-company rules. Inter-company transfers between print production sites are supported on the Enterprise tier.
Shopify edition
Is this a Shopify app or a theme?
App. PrintIntegrator for Shopify is a public app you install from the Shopify Admin. It injects the designer into your product pages without overwriting your theme.
You can use any Shopify theme — Dawn, Sense, Refresh, or a custom theme.
Is it on the Shopify App Store?
Yes. Search "PrintIntegrator" on the Shopify App Store. Installing from there is the same as installing from a private link — the plan is the same flat $19/month either way.
How does it work with Shopify checkout?
When a customer finishes a design, the print-ready file is attached to the line item as a cart attribute. Shopify checkout proceeds normally — same payment processor, same tax engine, same shipping rules.
After payment, we push the file to your fulfillment system (e.g. ShipStation, your in-house press queue, or a print broker).
Does it work with Shopify Plus?
Yes. On Shopify Plus we can use checkout extensions to surface design previews at checkout, and Flow to automate fulfillment triggers. These are Plus-only features; on Basic/Shopify/Advanced the integration is otherwise identical.
Will it work with a headless Shopify storefront?
Yes. We expose the designer as a web component you embed in your Hydrogen, Next.js, or custom front end. The component handles design state, file generation, and the cart-attribute push back to the Shopify Storefront API.
WooCommerce edition
Which WooCommerce and WordPress versions?
WordPress 6.4+ and WooCommerce 8.0+. The plugin requires PHP 8.1 or higher. We test against the latest two WordPress major versions and the latest three WooCommerce minor versions.
Does it work on shared hosting?
It will run on shared hosting but we don't recommend it for production. The designer renders previews server-side which is CPU-heavy. WP Engine, Kinsta, or any VPS with 4+ vCPUs handles real volume comfortably.
Does it support the WooCommerce Block editor?
Yes. We ship blocks for product designer, design template gallery, and order-with-design widget. They work with the classic WooCommerce shortcodes too, so you can stay on either checkout flow.
Does it work with WPML / Polylang?
Yes — we register every translatable string with WPML and Polylang. Design templates, product configurations, and pricing rules are translatable per language. Multi-currency works via the standard WooCommerce currency switchers.
Integrations
Which payment gateways do you support?
On Shopify and WooCommerce: any gateway the storefront supports — Stripe, PayPal, Razorpay, Square, Adyen, regional ones. On Odoo: every Odoo payment provider plus Stripe, Razorpay, PayPal, and Authorize.net.
We don't take a cut of any transaction. The gateway charges go straight from you to the processor.
Which shipping carriers do you support?
Native: ShipStation, EasyPost, Shippo. Carrier-direct: UPS, FedEx, DHL, USPS, Aramex, Blue Dart, Delhivery. On Odoo we also use the standard Odoo Shipping module which adds 20+ regional carriers.
Which accounting tools integrate?
QuickBooks Online, Xero, FreshBooks, Zoho Books, Tally (India), and Odoo Accounting. We sync invoices, payments, and refunds. Tax line items flow as configured at the storefront level.
Does it integrate with print MIS systems?
We have native connectors for Tharstern, EFI Pace, Aleyant Pressero (one-way), and PrintIQ. For other MIS systems we use a JSON-over-HTTPS push that any modern MIS can consume; we'll help you wire it during deployment.
Can I sell on Amazon, Etsy, or eBay through PrintIntegrator?
Yes via Codisto, ChannelEngine, or a direct connection through the Shopify/Odoo marketplace modules. The customer designs on your storefront, but personalized orders coming from marketplaces work through the same job queue. Note: marketplace policies vary on personalization — we'll help you verify the rules.
Security & compliance
Where is customer data stored?
Wherever you choose. On self-hosted deployments, data stays on your infrastructure — we don't touch it. On TechUltra-managed deployments you pick the region: EU (Ireland), US (Virginia), India (Mumbai), Singapore, Australia, or South Africa.
Customer designs and personally-identifiable information never cross the chosen region's boundary.
Are you GDPR-compliant?
Yes. We sign a Data Processing Addendum with every customer who needs one. The platform supports data export and deletion requests via the admin or the API, and we minimize personal data processing to what's necessary for the service.
For India's DPDP Act we provide a parallel addendum.
Are you SOC 2 certified?
Not yet — we're working toward SOC 2 Type II. TechUltra Solutions is ISO 9001:2015 certified, which covers our quality management system but isn't a substitute for SOC 2 on infosec.
If SOC 2 is required for your procurement, talk to sales — we can provide compensating controls documentation.
Support
What are your support hours?
Standard support: Monday–Friday, 9am–7pm IST (India Standard Time). Priority support (Growth and Enterprise): extended to cover EU + US business hours. 24/7 support is available on Enterprise.
Response time is one business day on Starter, four business hours on Growth, and one business hour on Enterprise.
How do I reach support?
Email is the primary channel for all tiers. Growth gets a shared Slack channel with our support team. Enterprise gets a dedicated Slack channel plus a named technical account manager.
There's no phone hotline — we found it doesn't fit how print teams actually work.