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Privacy Policy

PrintIntegrator ("Company", "we", "our", or "us") is committed to protecting the privacy and security of our customers, users, and website visitors. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal and business information when you access our website, use our web-to-print and ERP platform, request a demo, or interact with us in any way.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services. The type of information collected depends on how you interact with PrintIntegrator.

Personal Information

When you request a demo, create an account, contact us, or subscribe to our services, we may collect personal information such as:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Billing address

  • Payment information

This information is necessary to provide access to our platform, communicate with you, and manage commercial relationships.

Business and Operational Data

As a web-to-print and ERP platform, PrintIntegrator processes operational data entered by users, including:

  • Customer and order details

  • Product specifications and customization data

  • Uploaded artwork and print files

  • Production and workflow data

  • Inventory and material records

  • Financial and accounting information

This data remains the property of our customers. We process it solely to provide our contracted services.

Technical and Usage Information

We automatically collect certain technical information when you visit our website or use our platform. This may include:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and usage behavior

  • Cookies and analytics data

This information helps us improve system performance, user experience, and security.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Providing and maintaining the PrintIntegrator platform

  • Processing transactions and managing subscriptions

  • Delivering customer support and responding to inquiries

  • Improving product features and system performance

  • Monitoring usage trends and platform security

  • Sending important service related communications

  • Complying with legal and regulatory obligations

We do not sell, rent, or trade personal information to third parties.

3. Data Processing and Customer Responsibility

PrintIntegrator operates as both a data controller (for website visitors and marketing contacts) and a data processor (for customer data stored within the platform).

Customers using PrintIntegrator are responsible for ensuring that the data they upload and manage within the system complies with applicable privacy laws. We process such data strictly according to customer instructions and contractual agreements.

4. Data Sharing and Disclosure

We may share information in limited circumstances, including:

  • With trusted service providers such as hosting providers, payment processors, and analytics partners

  • With employees and authorized contractors who require access to perform their duties

  • When required by law, court order, or regulatory authority

  • In connection with a merger, acquisition, or business restructuring

All third-party service providers are contractually required to maintain appropriate confidentiality and data protection standards.

5. Data Security

We implement appropriate technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

Security measures may include:

  • Encrypted data transmission (SSL/TLS)

  • Secure cloud hosting infrastructure

  • Role-based access controls

  • Authentication and permission management

  • Regular system monitoring and updates

While we take reasonable steps to protect your information, no digital platform can guarantee absolute security.

6. Data Retention

We retain personal and operational data only for as long as necessary to:

  • Provide our services

  • Fulfill contractual obligations

  • Resolve disputes

  • Comply with legal and regulatory requirements

Upon termination of services, customer data may be deleted or returned in accordance with contractual terms.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic patterns, and improve functionality.

Cookies may be used to:

  • Remember user preferences

  • Track website performance

  • Analyze visitor behavior

  • Support marketing and remarketing activities

You can manage or disable cookies through your browser settings; however, doing so may affect certain website functionalities.

8. International Data Transfers

As a global platform serving print and packaging businesses worldwide, PrintIntegrator may process and store data in multiple jurisdictions. We implement appropriate safeguards to ensure that international data transfers comply with applicable data protection laws.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to certain processing activities

  • Request data portability

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. Users are encouraged to review the privacy policies of third-party platforms independently.

11. Children’s Privacy

PrintIntegrator services are intended for business use and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices. Updated versions will be posted on this page with a revised effective date.

Continued use of our services after any changes constitutes acceptance of the revised policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Email: As mentioned on website
Phone: As mentioned on website
Address: As mentioned on website

+91 63579 77710 hello@printintegrator.com